Serrano, J. V., Belegal, J. A. C., Cañas-Llamas, A. M. E. F., Petrasanta, L. P., & Almodiel, M. C. (2021). Ask Iska and IskOU: Analysis of UPOU’s Chatbot for Information Support Services. International Journal on Open and Distance E-Learning, 7(1). Retrieved from https://ijodel.upou.edu.ph/index.php/ijodel/article/view/45