SERRANO, J. V.; BELEGAL, J. A. C.; CAÑAS-LLAMAS, A. M. E. F.; PETRASANTA, L. P.; ALMODIEL, M. C. Ask Iska and IskOU: Analysis of UPOU’s Chatbot for Information Support Services. International Journal on Open and Distance e-Learning, [S. l.], v. 7, n. 1, 2021. Disponível em: https://ijodel.upou.edu.ph/index.php/ijodel/article/view/45. Acesso em: 29 mar. 2024.